Terms of Service

Effective Date: 2026 Jurisdiction: All disputes governed by the laws of the State of Colorado, USA

1. Agreement Acceptance

 browsing our products, and completing checkout with the agreement checkbox ticked, you fully accept all these Terms of Service and our independent Shipping & Return Policies. If you disagree with any clause, you may not use this website or place orders.

2. Account & User Responsibilities

• You must provide true, accurate shipping, billing and contact information during checkout
• You are solely responsible for all orders placed under your email/device
• Fraudulent orders, fake payment information or repeated chargeback abuse will result in order cancellation and permanent site access ban

3. Product & Pricing Disclosure

All general merchandise product photos, descriptions and sizes are reference only; minor color difference caused by screen display is not treated as defective goods. We reserve the right to adjust product prices, promotions and inventory without prior notice. Price errors due to system typo can be canceled by our store before shipment.

4. Payment Terms

All transactions are settled in United States Dollars (USD). Authorized payment methods include credit cards, debit cards and mainstream US online payment tools. Your payment will be authorized at checkout; full capture happens before order fulfillment.

5. Third-Party Fulfillment Notice (Dropshipping Friendly)

Most goods are shipped from US domestic third-party warehouses and suppliers. coldlume acts as retail reseller; we take full customer service liability regardless of supplier logistics or production issues.

6. Intellectual Property

All website text, pictures, logos, layout and graphic designs are our exclusive intellectual property. Unauthorized screenshot, copy, commercial reproduction or reposting is prohibited.

7. Limitation of Liability

Within the maximum scope permitted by Colorado state law: Our store shall not be liable for indirect losses, lost profits, work interruption losses arising from product use, shipping delays or website access failure. Our total compensation cap equals the original order payment amount.

8. Modification of Terms

We may update these Terms periodically. Revised versions will be published on this page with updated date. Your continued website use after updates means you accept revised clauses.

9. Dispute Resolution

All consumer disputes shall first be resolved via our official support email. Unresolved disputes will be settled in local courts located in Colorado.